Privacy Policy

At TGM Academy (TGM INFOTECH PRIVATE LIMITED), your privacy is our priority. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website, products, and services.

By using our software or services, you consent to the data practices outlined in this policy. If you do not agree, please discontinue use immediately.

1. Information We Collect

We collect the following types of information, depending on how you interact with us:

1.1 Personal Information

  • Full name
  • Email address
  • Phone number
  • Billing address
  • Payment details (processed securely via third-party services)

1.2 Technical Data

  • IP address
  • Device type
  • Operating system
  • Browser type
  • Usage logs (e.g., pages visited, software features used)

1.3 License & Activation Data

  • Product key/license information
  • Activation history
  • Subscription or renewal status

2. How We Use Your Information

We use your information for the following purposes:

  • To process purchases and deliver software licenses
  • To provide customer support and respond to inquiries
  • To send transactional emails (e.g., receipts, license details, updates)
  • To improve our software and services based on user behavior
  • To detect and prevent fraud or misuse
  • To comply with legal and regulatory obligations

3. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience, analyze trends, and administer the website. You can control cookie settings through your browser preferences.

4. Sharing and Disclosure

We do not sell, rent, or trade your personal information. However, we may share data with:

  • Trusted third-party vendors (e.g., payment processors, cloud storage, analytics tools)
  • Legal authorities if required by law, court order, or to protect our rights
  • Affiliated companies for operational purposes (if applicable)

All third parties are obligated to maintain the confidentiality and security of your data.

5. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. You may request deletion of your personal data, subject to certain exceptions.

6. Data Security

We implement strong security measures—including encryption, firewalls, and access controls—to safeguard your data. However, no system is 100% secure. You use our Services at your own risk.

7. Your Rights

Depending on your location, you may have the following rights under applicable privacy laws (e.g., GDPR, CCPA):

  • Right to access, update, or delete your personal data
  • Right to object to or restrict certain processing
  • Right to withdraw consent at any time
  • Right to file a complaint with a supervisory authority

To exercise your rights, contact us at [email protected]

8. Children's Privacy

Our services are not intended for children under the age of 13 (or the minimum age in your jurisdiction). We do not knowingly collect data from minors.

9. International Users

If you are accessing our services from outside India, your data may be transferred to and processed in India where data protection laws may differ from your jurisdiction.

10. Changes to This Privacy Policy

We may update this policy periodically. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly.

Contact Information

For any questions regarding this Privacy Policy, please contact us:

Email: [email protected]

Customer Support: [email protected]